By engaging Oshenge Fencing for any fencing or event infrastructure service, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. These terms form the basis of the service relationship between Oshenge Fencing and the client.
All quotes are provided in writing and are valid for 14 days from the date of issue unless otherwise stated. Prices are subject to change after the validity period has expired. VAT and any applicable levies will be specified on the invoice. Verbal quotes are not binding.
A booking is only confirmed upon receipt of a signed service agreement and/or payment of the required deposit. For large-scale events (1,000+ attendees), a deposit of up to 50% of the quoted value may be required to secure the booking. Oshenge Fencing reserves the right to decline any booking at its sole discretion.
Cancellations must be communicated in writing (email or WhatsApp). Cancellations received more than 7 days before the event date will incur no penalty. Cancellations between 3–7 days before the event may incur a 25% cancellation fee. Cancellations less than 72 hours before the event may incur a fee of up to 50% of the total quoted value. No-shows on the day of the event will be charged in full.
All fencing equipment, barriers, panels, and associated materials remain the sole property of Oshenge Fencing at all times. The client is responsible for the safety and security of all equipment from the time of delivery to the time of collection. Any damage to equipment caused by the client, their staff, contractors, volunteers, or event attendees beyond normal wear and tear will be charged to the client at replacement cost.
Oshenge Fencing will make every reasonable effort to deliver and install fencing as agreed in the service agreement. In the event of unforeseen circumstances (adverse weather, load-shedding, vehicle breakdown, etc.) that affect delivery timelines, we will communicate with the client as soon as possible and arrange an alternative solution where feasible.
Oshenge Fencing provides fencing infrastructure as a physical safety aid and perimeter solution. We are not liable for: personal injury or property damage arising from the actions of event attendees or third parties; inadequate event security, stewarding, or crowd management by the client; or conditions beyond our reasonable control including force majeure events (natural disasters, civil unrest, government restrictions, pandemics).
Our maximum liability in any circumstance shall not exceed the total invoice value for the specific event in question.
A formal Service Level Agreement (SLA) is provided with every confirmed booking. The SLA details the scope of work, delivery and collection times, equipment specifications, and on-site support responsibilities. Clients must review and sign the SLA prior to the event. The SLA takes precedence over any prior verbal agreements.
These Terms and Conditions are governed exclusively by the laws of the Republic of South Africa. Any disputes arising from this agreement shall be resolved in the courts of KwaZulu-Natal, and both parties consent to the jurisdiction of those courts.
Oshenge Fencing reserves the right to amend these Terms and Conditions at any time. Updated terms will be published on this page. Continued use of our services after any amendments constitutes acceptance of the revised terms.
For any legal or compliance-related queries, please contact us at info@oshengefencing.co.za or call 031 909 0006.